When you use our website and/or are in contact with us by ordering goods, Art of Nature - Norway will process personal information about you. Below you will find information about personal information collected, why and when we do this, and your rights related to the processing of your personal information.
What personal information is collected and why?
We collect the following personal information when you purchase our products, communicate with us, reply to inquiries, access our website (our website uses cookies) or engage with us on social media: Name, e-mail address, phone number, purchuase details, order history, or any information that may result from inquiry.
We use this data to fulfill our agreement with you as a customer, such as handling and delivering an order, to be able to handle customers issues, such as questions, returns or, complaints and to declare and count our sales.
If you are browsing our website we may collect your IP address or other device identifier, time zones and other device information. We safeguard your privacy by using only the information for statistics. In these statistics it is not possible to identify you as an individual.
We do not pass on your personal information to others unless there is a legal basis for such extradition. Examples of such a basis will typically be an agreement with you, a consent or a legal basis that requires us to disclose the information. Art of Nature - Norway uses data processors to collect, store or otherwise process personal information on our behalf. In such cases, we have entered into agreements to safeguard the information security at all stages of the treatment. We use the following data processors:
Order Overview:
Webflow is the website platform. It logs all sales and orders.
Advertising:
Adtraction stores order information for customers who shop through online advertisements
Facebook tracks clicks to the websites in order to charge for advertising.
Google Adwords tracks clicks to the web pages to charge for advertising.
Development and Website Features:
Google Analytics and Google Tag Manager show user behaviour on the website based on making the website more user-friendly. IP address is not displayed here. Threats show where people click on the website. This is used to add more relevant content. IP address is not displayed here.
Klarna AB for invoice processing,
Visa and Mastercard transactions
Cookies
What are Cookies? Cookies are small text files that are placed on your device by websites that you visit. Cookies are used by sites or services to know if your computer or device has visited that site or service before. The cookies on your computer or device can then be used to help remember your preferences, help you navigate between pages and generally improve your browsing experience. Services such as Google Analytics use cookies to provide anonymous aggregated data such as how long users in general spent on the site, how many pages they visited and in which order etc.
Storage time
We store your personal information as long as it is necessary for the purpose for which the personal information was collected. This means, for example, that personal data that we process on the basis of your consent will be deleted if you withdraw your consent. Personal information we process to fulfill an agreement with you is deleted when the agreement is fulfilled and all obligations arising from the agreement are fulfilled.
Complaints
You have the right to request access, correction or deletion of the personal information we process about you. You also have the right to demand limited treatment, remedy the treatment and claim the right to data portability. In order to apply your rights, you must contact us by e-mail contact@art-of-nature.no. We will respond to your inquiry as soon as possible and at the latest within 30 days. We will ask you to confirm your identity or to provide additional information when contacting us. We do this to make sure that we only give you access to your personal information - and not someone who pretends to be you.
Changes
If there is a change in our services or changes to the rules governing the processing of personal data, it may result in changes to the information provided here. Updated information will always be available here on our website.
Links
Our website may provide links to other sides, that not operate with Art of Nature - Norway. These companies may provide own Privacy Policies.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
Art of Nature - Norway
Joachim Ingulstad / Leena Henningsen
contact@art-of-nature.no
Buvika 14
2448 Sømådalen
Norway
